EXCHANGE POLICY


Choosing your ramp before purchasing

  • Before purchasing your ramp please visit our Compare Ramps page to choose the product that will be the best size for you.

  • Feel free to email sendit@jigsawjumps.com for personalised help choosing the best product for your needs.

Exchange for a different size

  • If your ramp arrives and you are unsure if it’s the right size for you, assemble it indoors to check it but DO NOT RIDE ON IT.

  • You can exchange it for a different size within 30 days of purchase as long as it is in unused condition (not ridden on).

  • Contact us to arrange the exchange by emailing sendit@jigsawjumps.com

  • You will need to pay the postage to send it back to us.

  • You will pay the price difference and postage for the new ramp.